Privacy policy
Last updated: February 7, 2026
Egg Chairs UK operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Egg Chairs UK is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information depending on how you interact with the Services and as permitted or required by law:
- Contact details including name, billing address, shipping address, phone number and email address.
- Financial information including payment method, transaction details and payment confirmations.
- Account information including login credentials, preferences and settings.
- Transaction information including products viewed, purchased, returned or cancelled.
- Communications including customer support enquiries.
- Device and usage information including IP address, browser type and interaction data.
How We Use Your Personal Information
- To process orders, payments, deliveries, returns and refunds
- To provide customer support and manage accounts
- To improve and personalise the Services
- For marketing and promotional communications (you may opt out at any time)
- For security, fraud prevention and legal compliance
How We Share Personal Information
We may share your personal information with trusted third parties such as Shopify, payment processors, delivery partners, analytics providers and marketing platforms, strictly for business purposes and in accordance with this Privacy Policy.
Relationship with Shopify
Our store is hosted on Shopify. Shopify processes personal information to provide and improve its services. Your information may be transferred and processed outside your country of residence. To learn more, visit Shopify’s Privacy Policy.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority.
Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure. We retain personal information only as long as necessary to fulfil legal and business obligations.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as the right to object to certain processing activities.
International Transfers
Where personal data is transferred outside the UK or EEA, we rely on recognised legal safeguards such as Standard Contractual Clauses or adequacy decisions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. The updated version will be posted on this page.
Contact
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the details below.
Email: support@eggchairsuk.co.uk
Phone: +44 7418 349009
Data Controller:
Egg Chairs UK, trading as Dotcom Investments LTD
Company Number: 17017452
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom