Terms of Service

Last updated: February 7, 2026

These Terms of Service govern your use of the Egg Chairs UK website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.

This website is operated by Egg Chairs UK, trading as Dotcom Investments LTD (Company Number: 17017452 ).

---

1. About Us

Egg Chairs UK is an online retailer specialising in egg chairs and related furniture products. We sell directly to consumers through our website.

Registered Office:
Egg Chairs UK, trading as Dotcom Investments LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

2. Eligibility & Use of Website

You must be at least 18 years old to place an order on this website. You agree to use this website lawfully and not for any fraudulent or unlawful purpose.

3. Products & Descriptions

We make every effort to ensure product descriptions, images, dimensions and pricing are accurate. However, due to the handmade or natural nature of furniture materials, slight variations in colour, texture or finish may occur and do not constitute a defect.

All measurements are provided as a guide. Customers are responsible for ensuring items will fit through access points and are suitable for their intended space.

4. Pricing & Payments

All prices are displayed in GBP (£) and include VAT unless stated otherwise. Payment must be made in full at the time of ordering.

We reserve the right to correct pricing errors and cancel orders where an incorrect price has been displayed. If this occurs, you will be notified and issued a full refund.

5. Order Acceptance

An order confirmation email does not constitute acceptance of your order. Acceptance occurs once your order has been processed and scheduled for dispatch.

We reserve the right to refuse or cancel orders at our discretion, including due to stock issues, delivery limitations, or suspected fraudulent activity.

6. Delivery

Our products are large and bulky furniture items and are delivered using specialist couriers where required. Delivery timeframes provided are estimates and may vary due to logistics, location, or external factors.

Customers are responsible for ensuring access is suitable for delivery. Failed or refused deliveries may result in additional delivery or return charges.

7. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms. Please refer to the separate Returns & Refunds Policy page for full details regarding cancellations, change-of-mind returns, faulty items and refund processing.

Nothing in these Terms affects your statutory rights under UK consumer law.

8. Assembly & Use

Customers are responsible for assembling products according to the instructions provided. We are not liable for damage or injury caused by incorrect assembly, misuse, or failure to follow instructions.

Products are intended for domestic use unless stated otherwise. Commercial, rental or event use may void warranties or return eligibility.

9. Limitation of Liability

To the fullest extent permitted by law, Egg Chairs UK shall not be liable for indirect, incidental, or consequential losses arising from the use of our products or website.

Our total liability shall not exceed the value of the product purchased. This does not exclude or limit liability for death or personal injury caused by negligence, fraud, or any matter that cannot be limited under UK law.

10. Intellectual Property

All content on this website, including text, images, logos and designs, is the property of Egg Chairs UK or its licensors and may not be used without prior written permission.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal data.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page.

14. Contact

For any questions regarding these Terms, please contact us:

Email: support@eggchairsuk.co.uk
Phone: +44 7418 349009