What materials are used in the Double Serenity model?
- Frame & stand: Reinforced powder-coated steel for added strength and stability
- Basket weave: PE rattan (synthetic wicker) woven over a stronger internal frame
- Cushion filling: Supportive polyester padding
- Cushion covers: Durable fabric upholstery
Designed for indoor and outdoor use, the Double Serenity model uses thicker steel components and weather-resistant finishes to support the larger basket size and increased load capacity.
Returns & 12-Month Warranty
- A 14-day cooling-off period applies in line with UK consumer regulations
- For bulky items, return transport costs are the customer’s responsibility and collection fees may apply
- Items must be unused, unassembled, and returned in original packaging
Warranty information
This product is covered by a 12-month structural warranty from the date of delivery.
The warranty covers manufacturing faults affecting the frame, stand, or structural integrity under normal residential use.
As each egg chair is handmade, minor variations such as:
- slight uneven weaving
- small loose ends
- natural finish inconsistencies
are considered normal characteristics of handwoven products and are not covered under warranty.
Please refer to our full Returns & Warranty Policy for complete details.
How do I clean and maintain the Double Serenity Egg Chair?
- Wipe the steel frame, stand, and base using a soft cloth with mild soapy water
- Clean the PE rattan basket gently with a damp cloth or soft brush
- Avoid abrasive cleaners, harsh chemicals, or pressure washing
- During prolonged wet or winter periods, store cushions indoors to preserve their condition
Minor surface marks on the powder-coated steel can be treated with suitable touch-up paint if required.
With simple, regular care, the Double Serenity Egg Chair is designed to maintain its appearance and performance during everyday indoor and outdoor use.
Is the Double Serenity safe for children?
- Designed for domestic household use only
- Not intended for commercial or public environments
- Adult supervision is required when children use the chair
- Always ensure use is within the maximum stated weight capacity
Due to the larger basket size and freestanding design, children should only use the Double Serenity Egg Chair under supervision and in a stable, level setting.
Does the Double Serenity require assembly?
Yes, assembly is required before use.
- Tools required: Two 18 mm spanners
- Estimated assembly time: Around 20–30 minutes
- Handling note: Due to the larger basket size and heavier components, a two-person lift is recommended during assembly
All fittings are supplied, and the freestanding design means no ceiling or wall installation is required.
Is the Double Serenity suitable for outdoor use in the UK?
Yes, the Double Serenity Egg Chair is suitable for outdoor use in UK conditions.
The reinforced powder-coated steel frame and PE rattan basket are designed to handle everyday outdoor exposure.
As with all steel outdoor furniture, prolonged exposure to heavy rain, standing water, or constant moisture may lead to minor surface wear over time. This is cosmetic only and does not affect the chair’s structural integrity.
To help extend the lifespan:
- Use a protective cover when the chair is not in use
- Avoid leaving the base sitting in pooled or standing water
- Store cushions indoors when not in use or during wet periods
With simple care, the Double Serenity is well suited to both indoor and outdoor living.
